Last Updated: November 2026
Introduction
Puianosbren Research Services respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information you provide when using our website and services.
Information We Collect
Personal Information
When you request access to our research services, we collect:
- Full name
- Email address
- Service selection preferences
- Research interests (when voluntarily provided)
Technical Information
Our website automatically collects certain technical data:
- IP addresses
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring website addresses
How We Use Your Information
We use collected information for the following purposes:
- Processing service requests and providing access to research materials
- Communicating with you about your account and services
- Improving our website functionality and user experience
- Analyzing usage patterns to enhance our collections
- Sending occasional updates about new materials (with your consent)
Legal Basis for Processing
We process your personal information based on:
- Contract: Processing necessary to fulfill our service agreement with you
- Consent: Where you have explicitly agreed to specific uses
- Legitimate Interests: Improving services and ensuring security
- Legal Obligation: Complying with applicable laws and regulations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only in these limited circumstances:
- With service providers who assist in operating our website (web hosting, email services)
- When required by law or legal process
- To protect our rights, property, or safety
- With your explicit consent for specific purposes
Data Retention
We retain personal information for as long as necessary to provide services and comply with legal obligations. Specifically:
- Active service accounts: Duration of service plus 12 months
- Financial records: 7 years (tax compliance requirements)
- Marketing preferences: Until you withdraw consent
- Technical logs: 90 days
Your Rights
Under data protection law, you have rights including:
- Access: Request copies of your personal information
- Rectification: Correct inaccurate or incomplete information
- Erasure: Request deletion of your personal information
- Restriction: Limit how we use your information
- Portability: Receive your data in structured format
- Objection: Object to certain types of processing
- Withdraw Consent: Revoke previously given consent
To exercise these rights, contact us at [email protected]
Cookies and Tracking
Our website uses cookies to enhance functionality. See our Cookies Policy for detailed information about the cookies we use and how to manage them.
Security Measures
We implement appropriate technical and organizational measures to protect personal information:
- Encrypted data transmission (SSL/TLS)
- Secure server infrastructure
- Access controls and authentication
- Regular security audits
- Staff training on data protection
While we take reasonable precautions, no internet transmission is completely secure. We cannot guarantee absolute security of information transmitted to our website.
Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies when visiting external links.
Children's Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will delete it promptly.
International Data Transfers
Your information may be processed in countries outside the United Kingdom. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable law.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated revision date. Continued use of our services after changes indicates acceptance of the revised policy.
Contact Information
For questions about this Privacy Policy or our data practices:
Puianosbren Research Services
47 Thornbury Lane
Bristol, BS8 2PX
United Kingdom
Email: [email protected]
Supervisory Authority
You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues:
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk